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Review About Luxury Casino


Posted: May 5, 2015

Updated: February 23, 2024

A quick but detailed review about Luxury Casino, including ratings of their games, bonuses, banking and customer support.

3.90 / 5

GamingZion Editor Rating

Match Bonus up to €1,000
THE GOOD: Impressive live casino
THE BAD: No instant gaming
BOTTOM LINE: Luxury Casino's only disadvantage is the fact that we have to download their software if we wish to play here.

GamingZion Editor's Rating

  • Games4.0
  • Bonuses4.0
  • Banking4.0
  • Support4.5
  • Presentation3.0

Review about Luxury Casino

The first thing you need to know about Luxury Casino is that it’s available worldwide. Those who seek for a top quality online gaming experience should definitely check out this site. As the gaming destination is available in English, German and French, most people can easily understand what’s going on here. Register here for Luxury Casino to start playing. Keep on reading to learn more!

About Luxury Casino games

The world’s best online casino software provider, Microgaming, supplies the gaming content for Luxury Casino. You need to download the software and then you can start enjoying the best Microgaming slots. With over 470 exciting real-money online casino game titles, anyone can find what they are looking for. There are highly popular online slots, classic table games such as blackjack, baccarat, and roulette, as well as bingo, video poker and many others. Microgaming software also means the biggest and the most frequently paying progressive jackpots are available. These include such classics as Major Millions, Mega Moolah, and The Dark Knight. You can quickly become a millionaire if you play these games the proper way!

Rewarding Welcome Package: €1,000

All new members feel like VIPs at Luxury Casino. You can be starting with a whopping $1,000 welcome bonus package. This online casino gambling destination keeps treating players to VIP rewards. You have priority gaming on the freshest titles, preferential support, and access to one of industry’s top loyalty programs. There’s also a sister mobile casino. It is available to all players. The mobile platform features over 20 high-quality HTML5 mobile games. In addition, these are compatible with most current devices.

Luxury Casino Specifications

Luxury Casino Banking

Luxury Casino Promotions

Luxury Casino FAQ

How do I make a deposit at ?
Depositing is fairly simple once you become familiar with the different payment methods and options that are available to you. The key of course, is to choose the options and methods that you are most comfortable with. Now let's start with the basics: Step 1 Before you can start playing as a real player, you will be required to buy Casino credits for your Account. To do this, click the "Bank" button on the casino software interface. This will take you to the Luxury Casino ATM. Step 2 The deposit screen will be the first page visible. Choose the method by which you wish to deposit eg. Credit Card, by clicking on the arrow button next to the deposit method of your choice. Step 3 If this is a new account, you will register your payment account details on the Casino software. Once registered, choose the amount you wish to deposit. You will receive a confirmation of your deposit request. Can't get your Credit Card to work? There are Solutions! If you have been trying to make deposits using your credit card at Luxury Casino you may have been experiencing problems due to your issuing bank denying you your right to play online. Should you be experiencing problems depositing with your credit card, don't worry as we have plenty of other alternatives. For the best solutions for you, contact [email protected].
Can I make a deposit without using my credit card?
Luxury Casino accepts deposits from all major credit and debit cards, a variety of bank transfer services, prepaid vouchers, and from the internet’s most popular e-wallet services. Whatever your payment preference may be, Luxury Casino has you covered and will ensure that deposits into your casino account are processed promptly and securely just as we’ve been doing for over a decade for millions of satisfied customers every year. If you’re unsure of how to deposit, login to your account, navigate to banking, and then choose the live help button to speak to a member of our friendly 24/7 customer service team.
What are the minimum system requirements for my computer?
The following software must be available on your computer:
  • Internet Explorer 10 or higher, Firefox 46 or higher, Google Chrome 49 or higher
  • Adobe Flash Player 10 or higher
  • Windows 7 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit) or Windows 10 (32-bit/64-bit)
For best performance, we recommend the following computer specification:
  • Intel i5 or AMD A8 or faster
  • 4 GB RAM
  • 20 GB or more hard disk space available
  • 512 MB Graphics Memory
  • Monitor capable of a resolution of 1024x768 or better with 32-bit colours
  • Compatible sound card
  • Microsoft compatible 2-button mouse
The minimum required computer specification is as follows:
  • Windows 7
  • Intel Core2 or AMD Athlon II - 1.8ghz or faster
  • 2 GB RAM
  • 4 GB or more hard disk space available
  • 128 MB Graphics Memory
  • Monitor capable of a resolution of 1024x768 or better with 16-bit colours
  • Sound Blaster compatible sound card
  • Microsoft compatible 2-button mouse
Can I download the software on any computer platform?
The following software must be available on your computer:
  • Internet Explorer 10 or higher, Firefox 46 or higher, Google Chrome 49 or higher
  • Adobe Flash Player 10 or higher
  • Windows 7 (32-bit/64-bit), Windows 8.1 (32-bit/64-bit) or Windows 10 (32-bit/64-bit)
What privacy and security measurements are in place?
This Privacy Policy explains how we process your personal data, including details of the type of data we collect, how your data may be used, shared or disclosed as well as your choices and rights when you open an account at Luxury Casino. Luxury Casino is committed to protecting and respecting your personal information. Please read this policy carefully to understand how we will treat your personal data. This Privacy Policy consists of the following:
  1. Data Controller
  2. Information we collect
  3. How we use your personal data
  4. Disclosure of your information
  5. Retention of your information
  6. Data Security
  7. Your rights
  8. Contact us
  9. Changes to the Privacy Policy
  10. Verification Policy
The term personal information or personal data in this Privacy Policy refers to information relating to an identified or identifiable natural person.
  1. Data ControllerThe Data Controller is Luxury Casino that is managed by Fresh Horizons Limited, Palm Grove House, PO Box 438, Road Town, Tortola, British Virgin Islands, VG1110.
  2. Information we collectAs part of the registration process and use of the casino software, we may collect personal data that includes (but is not limited to):
    1. Information you provide through completing forms on our websites, casino software or communicated through electronic or telephonic means
    2. Correspondence submitted through our websites, email, telephone or other means
    3. Feedback from any surveys, customer research or similar activities where you may be engaged
    4. From transactions performed through our websites, casino software or other means
    5. From your visits to our websites, casino software, internet traffic data, geolocation data and communication
    Where necessary and not detrimental to your freedoms and rights, we may also collect personal information from publicly available sources such as the internet, broadcast media and reference agencies.
  3. How we use your personal data
    1. We process your personal data on any one or more of the following legal basis:
      1. Necessary for the performance of a contract
      2. A legal obligation to use your data for a particular reason
      3. Your consent
      4. Necessary for the purpose of legitimate interests pursued by our company or by a third party.
    2. We use personal information collected about you for the following purposes:
      1. Account setup: We use personal information such as your name, email address, phone number, information about your device to set up and administer your account, provide technical and customer support, verify your identity, process payment information and send important account and service information pursuant to our terms and conditions.
      2. Verification: We process your personal information to verify your age and accuracy of your registration details, including disclosure of such information to third parties (e.g. financial institutions and third parties). This is required for the purpose of complying with our legal obligations.
      3. Personalisation: We may also use personal information to assist us in developing new and improved services, based on customer preferences, our analysis of patterns or usage. This processing is necessary for the purpose of our legitimate interests in delivering relevant content to improve your experience.
      4. Risk Management: We process your personal information to verify your age and accuracy of your registration details, including disclosure of such information to third parties (e.g. financial institutions and third parties). This is required for the purpose of complying with our legal obligations.
      5. Marketing Communication: We process personal data to deliver marketing communications across various mediums (electronic or otherwise) for the purposes of our legitimate interests. We may do this during the period of your relationship with us and unless instructed otherwise by you, for a reasonable period of time after the relationship has ended.Marketing materials will include instructions on how to opt out of receiving future communications. You can also manage your information and update your marketing preferences at any time by contacting The Casino Support Centre. Please allow up to 48 hours for any changes you make to your marketing preferences to be fully processed. Also note that even if you opt out of receiving marketing emails, we may still be required to send you important information related to your accounts.
      6. Regulatory and legal obligations: We may be required to use personal information for crime and fraud prevention and compliance with relevant regulatory obligations. We may also use personal information to respond to regulatory agencies and other public or government authorities.
      7. Profiling or other automated individual decision making: In accordance with our legitimate interests, we may perform automated decision making or profiling to better understand your interests and preferences. The profiling may be based upon your location data, age, gameplay and other personal data. Please note, you do have certain rights in respect of automated decision making and profiling, where that decision may have a legal effect on you. Please see below the section on "Your rights" for more information about your rights.
      8. Other purposes: We may be required to use and retain personal information for; risk management, to protect our rights, or property, or those of other parties in accordance with our legitimate interests.
  4. Disclosure of your informationWe may share some of your personal information with, or obtain personal data from the following categories of third parties:
    1. We may, from time to time, retain trusted third parties, to process your information to provide us with services globally, including for customer support, information technology, payments, sales, marketing, and data analysis. As part of our agreements with our partners, we may be required to share your information for the purposes of calculating fees and benefits owed.
    2. In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
    3. If we or substantially all of our assets are acquired by a third party, in which case personal data held about our customers will be one of the transferred assets.
    4. If we are under a duty to disclose or share your personal data to comply with any legal obligation or respond to requests from government agencies, including law enforcement and other public authorities.
    5. To enforce or apply our terms and conditions.
    6. To protect our rights, users, systems, and services.
  5. Retention of your informationWe keep your data for as long as is necessary for legal or business purposes. We will actively review the information we hold and when there is no longer a customer, legal or business need for us to hold it, we will either delete it securely or in certain cases, anonymise it. Please note that we may be required in certain circumstances to retain your information indefinitely (for example under our procedures on responsible gambling, self-exclusion and AML obligations).
  6. Data SecurityWe take appropriate measures to protect your personal data against unauthorised access, unlawful use, accidental loss, corruption or destruction. We use technical measures such as encryption, tokenization and password protection to protect your data and the systems they are held in. We also use operational measures to protect the data, for example by limiting the number of people who have access to the databases in which your casino account information is held.Transfers outside the European Economic Area (EEA)We will only transfer your personal data to countries which are considered as providing an adequate level of legal protection or where alternative arrangements and further assurance, such as certification schemes are in place to protect your rights which means the recipient must protect the data to the same standards as required within the EEA.
  7. Your rightsYou can exercise certain rights with the personal information we process. Such rights include the access or ability to obtain copies of your personal information.You can also seek to correct, amend or delete your personal information. Further, you can object to, place limitations or restrictions on how your personal information is processed.Withdrawing your consent, for example to obtain marketing correspondence can also be done through opting out of such communications or contacting The Casino Support Centre.Should you be unsatisfied for any reason, on how we manage your personal information you can contact us at [email protected]. If you are unable to reach a satisfactory outcome with us, you have the right to lodge a complaint with the relevant supervisory authority in your country. Please note:
    1. These rights are not absolute and requests are subject to any applicable legal requirements, including gambling regulations and other legal and ethical reporting or document retention obligations.
    2. Administrative fees maybe imposed where requests are manifestly excessive and/or unfounded
    3. A request processing period of up to 30 days
    4. For more information on these rights you can contact [email protected]
  8. Contact usIf any of your personal information changes, or if you have any questions, comments or requests regarding the protection of your personal data, please contact us by email at [email protected] or in writing at Fresh Horizons Limited, Palm Grove House, PO Box 438, Road Town, Tortola, British Virgin Islands, VG1110.
  9. Changes to the Privacy PolicyWe reserve the right to change this Privacy Policy at any time and may provide notice of substantial changes through e-mail or other means. All changes to this Privacy Policy are effective as of the stated "Updated" date, and your continued use of the Services after the Updated date will constitute acceptance of, and agreement to be bound by, those changes.
  10. Verification Policy
    1. By registering an Account with Luxury Casino, the Player is giving the Casino consent to conduct any verification as required.
    2. Luxury Casino reserves the right to ask Players for verification documents following deposits and/or prior to executing a withdrawal.
    3. Where it is required for any fraud or anti-money laundering investigations, the Casino may request additional information to ascertain the Player’s source of funds and/or wealth.
    4. For verification purposes, Luxury Casino reserves the right to ask for a clear copy of (but is not limited to):
      1. Valid identity document (passport, national ID card or driver’s licence)
      2. A copy of the card in question showing the card holder name, or evidence of the deposit method used (if applicable)
      3. Documents confirming residence, such as a bank statement or utility bill, no older than 3 months
    5. Should it be deemed necessary Luxury Casino may also require these documents to be certified by a registered Notary.
    6. Casino play at Luxury Casino is available only to persons older than 18 years of age. Anyone using the casino software who is found to be under the age of 18 will have all game play voided and any winnings forfeited. Luxury Casino may also report the matter to relevant authorities.
    7. Luxury Casino reserves the right to seek information about the extent of the Player’s intended gambling during the verification process.
    8. Any documents provided to Luxury Casino will be held in confidence and stored for five years from the date on which Player’s Account is closed (unless there is a regulatory reason which Casino must comply with which extends this period).
    9. Luxury Casino takes a Risk based approach to mitigate the presence of money laundering, fraud and criminal activity. A Player’s account may be frozen and any payment withheld, where the casino is unable to verify the Player’s identity.

Luxury Casino Customer Service

Luxury Casino Company Details

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