How Casinos Use Artificial Intelligence – Welcome To The Future

Artificial intelligence makes casinos even more invincible. They raised the saying, the house always wins, to a whole new level! We have collected the recent trends in robots and programs that casinos have been developing for years. Check out our article about how casinos use artificial intelligence these days!

The First Robot Dealer

You can meet robots live at the poker table, but thankfully not as a player but as a dealer. Paradise Entertainment is working to replace US casino dealers with human-like machines. The prototype is called Min, and it is already able to perform the most basic tasks of a dealer. However, developers do not want to stop at this level. Min will learn to interact with players in different languages, ​​and they plan to give it a face-scanning system, according to online gambling sites in America! For the time being, the plan is to use casino robots in more and more places in the United States. They have the highest wage costs compared to Asia and Europe. Rumors have already spread that a new rule in some US states would permanently ban the use of human dealers so that only robots can do the job at some point in the future. Of course, this is just speculation. While it’s true that we can’t treat a robot as a human dealer, they are 30% faster and much more accurate. Min won't be the only robot who can even work in American casinos shortly. 

How Casinos Use Artificial Intelligence

Macau casinos have been developing technologies based on artificial intelligence to track customer habits. They can also quickly identify individuals who are likely to spend and lose large sums of money. Allegedly, Las Vegas Sands and MGM Resorts in Macau have installed such monitoring equipment already. Hidden cameras use face recognition technology to identify guests, and digital poker chips to make it possible for the casino to keep a close eye on guests’ activities.

When they learn that a VIP customer with plenty of money has entered the casino, the house immediately goes into action. They make sure the player receives special treatment. For instance, the casinos offer free food and drink for those who can afford to lose or who play even more when they lose money. In addition to recognizing and tracking casino guests, Artificial Intelligence technology is also able to detect potential collaboration between players and dealers. Most guests who enter the casinos probably know that someone somewhere is watching. However, collecting large amounts of data about an individual’s money spending habits raises questions about privacy issues. This new technology could break the law as it exceeds casinos’ authority over players whose spending habits and activities will now be traceable, states  Ignition Casinos.

What Is It Capable Of?

Critics of the system say that casinos will use AI to keep guests on the playing field longer than they originally planned. Experts claim that the negative effects of AI-based marketing and gambling can be devastating and even life-threatening. Especially for young people or gamblers who have developed gambling problems. The owner of the Las Vegas Cosmopolitan donated more than $ 180 million to Oxford University to study the ethics of artificial intelligence.  Then he donated $ 350 million to MIT to explore the opportunities and challenges for AI in the future. What we don’t need research for is that AI will transform the world in ways we can’t even imagine. These manipulation technologies are great for companies that sell goods but not so much for consumers. For example, this is a problem when they tempt gambling addicts to gamble even more. 

How They Operate

However, casinos and gambling operators have been extremely aggressive about the opportunity provided by data analysis and artificial intelligence. They use it to persuade their consumers to get more and more chips. It’s basically about wanting to find people who are willing to take risks. The system invites them to the casino or purchases a lottery ticket, pushing them through the casino. Either with discounts or other bonuses.

Several smaller data analysis companies assist casinos. Their advice ranges from a marketing campaign aimed at gamblers to identifying risk-takers so those who tend to lose a lot to the optimal layout of the casino’s interiors. online gambling sites in America claim that they can squeeze multiple profits out of a player based on their advice and advertisement. Check out how artificial intelligence in online poker works!

How Casinos Use Artificial Intelligence

A company that develops artificial intelligence has announced the development of a new technology that combines face recognition software and artificial emotional intelligence. They create a program that can monitor players' anxiety, panic, and other feelings by analyzing their subconscious facial expressions. Casinos started using facial recognition technology early on. So far, it has been used mainly to detect known card accounts. However, one company now offers something completely different. The developer says the software can identify potential gambling addicts.  It does this through unbelievably advanced technology that discovers characteristics and emotions and explains them. Continuous monitoring of people’s emotions and characteristics in casinos and other gambling venues allows the casinos to single out the emotional levels of players. Such as when a player is playing irresponsibly or confused. It will allow service providers to focus on that gambler and take appropriate action before the situation worsens.

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Consequences of Artificial Intelligence

Aside from all the legal, political, and philosophical issues regarding personal freedom and privacy,  Ignition Casinos says it is unlikely that this technology will be something that casinos will use unless gambling regulators require it as a condition of licensing it. However, this technology can be used for other things. Such as advanced poker training, to help players learn their poker faces and reduce non-verbal communication.  This use seems more promising, and it's a great way to use artificial intelligence, which has become the most powerful weapon in the gambling universe. However, many think this to be an empty promise since AI can double or triple casinos' profit. For example, they wouldn’t have to pay wages for robots or take advantage of a gambling addict. We will have to see what the future brings, but this is how casinos use artificial intelligence!