A Concise Guide To KYC Online Casino Verification


Posted: May 16, 2023

Updated: May 16, 2023

The idea that to gamble at an online casino needs you to upload personal documents will seem like some form of over-kill for many UK-based online casino players. But if you think about it, how else can we prove that gamblers are not underage. Or that the monies didn't come from crime or money laundering. In truth, if you've have no bad underlying motives, then there's nothing to worry about.

Have you ever wondered what KYC Verification is and why it’s crucial? Picture this scenario: you’ve just hit a massive jackpot at an online casino, and your mind starts racing with thoughts of how you’ll spend your winnings—a new car, a dream vacation, or perhaps a lavish new home. But suddenly, the casino informs you that your payout is temporarily on hold until you complete the necessary KYC verification by submitting relevant documents.

Naturally, this can be incredibly frustrating. You may find yourself questioning why an online casino requires these documents and whether it’s safe to share them online. Are they trying to withhold your winnings? Numerous doubts may arise, causing you unnecessary worry.

However, fear not, as the reality is not as daunting as it may initially seem. According to United Kingdom casino news, a legitimate online casino is obligated by its regulatory authority to conduct a “Know Your Customer” (KYC) verification process. In this article, we will comprehensively explain all you need to know about this procedure…

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Why Online Casinos Must Verify Your Account

Sending important documents to an online casino may initially evoke some fear or concern. But it actually demonstrates the casino operator’s trustworthiness when they request verification of your account. The legal obligations imposed on online casinos require them to identify their customers. This is mandated by the licensing authorities. The stringency of KYC requirements typically correlates with the reliability of the license. At the end of the day, this results in enhanced security measures for you. This is undoubtedly beneficial, in our opinion.

Consequently, there is truly no need for worry. Online casinos have no intention of delaying your winnings. Or engaging in any dubious practices. Their adherence to the verification process is merely a means to ensure compliance with regulatory rules. In fact, you should be more cautious of the legitimacy of an online casino if they do not require account verification.

Trustworthy casinos like Bet365 Casino are typically those that hold a valid license from reputable regulatory bodies such as the Maltese Gambling Authority (MGA) or the United Kingdom Gambling Commission (UKGC), among others. These licenses serve as indicators of reliability. 

What KYC Documents Do You Have To Provide?

Every reputable online casino has its own verification process. However, they are more or less the same across the board. Typically, the requirement is for two types of documents: proof of address and a copy of your passport, driver’s license, or national ID card.

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In certain situations, you may also be asked to provide evidence of ownership for the payment method you used for deposits and withdrawals. The specific requirements can vary depending on your location and the casino’s licensing jurisdiction. Also, potentially the amount you’ve won can have an impact on you having to prove your ID. For instance, if you hit a substantial jackpot, the online casino must ensure that the funds are rightfully transferred to the winner’s bank account.

Fortunately, the KYC verification process is usually swift. On the whole, the internal document verification process is typically completed within 24 hours. There may be a few online casinos where the process takes a few business days. However, this is more of an exception than a standard practice. Now, let’s delve into each type of document in more detail…

Proof Of Your Identity

Naturally, it all begins with the verification of your identity. An online casino has a responsibility to prevent money laundering and ensure that minors do not play using false identities. Hence, all reputable online casinos require proof of identity in the form of an ID card, driver’s license, or passport.

Only official government-issued photo IDs are acceptable for this purpose. In some cases, a birth certificate might be acceptable, but certain licenses prohibit its use. Keep in mind that the best form of ID for this purpose is something with a relatively recent photo on it.

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You have the option to scan the document or take a picture using your smartphone or tablet computer. This applies to all other document requirements as well. Ensure that your ID and all information are clearly visible. Make sure that the picture captures all four corners of the document.

By doing so, you’ll avoid the risk of the online casino rejecting your documents due to blurriness, thus eliminating the need to resend them. Remember that only valid government-issued IDs can be used. If the document is expired, the online casino will not be able to accept it as valid.

Proof Of Your Address

When registering for an online casino account at Bet365 Casino, you’ll need to provide your residential address. As part of the verification process, the casino requires evidence to confirm your residence and legal eligibility to gamble from your specific region. Various documents can serve as proof of address. Normally, a utility bill or bank statement displaying your complete address is commonly acceptable. You can hide any sensitive information on the document that is irrelevant to the verification.

To be valid, the document must contain your name, address, and date of issue within the past three months. It’s worth noting that in most jurisdictions, a mobile phone bill is not considered an acceptable proof of address. If you are unsure about the specific documents accepted by your chosen casino, it’s recommended to contact their customer support for clarification. Typically, this information is also provided in the initial email requesting Know Your Customer verification, so it’s important to review the details carefully.

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Proof Of Payment Account Ownership

A casino may require proof that the person playing is the rightful owner of the account or payment method used for depositing or withdrawing funds. This verification process varies depending on the payment method used:

  • For online banking users, you can provide a screenshot of the online banking portal. This should display your name, account number, and the bank’s logo. Alternatively, you can submit a bank statement containing similar information.
  • If you’re using an online wallet (eWallet) like Neteller or Skrill, you can provide a screenshot of your account. Once again, show your name, email address, and transaction details related to the casino.

When using a credit card, you have the convenience of capturing an image of the card used at the casino, displaying your name along with the first six and last four digits. However, to ensure your security, it is crucial to obfuscate all the digits between the initial and final numbers as necessary before submitting your proof of payment method. In certain online casinos, an alternative could be providing a credit card statement that exhibits the relevant transaction, your name, and the card number.

Preventing Underage Gambling With KYC

KYC verification is a requirement for all licensed online casinos. In truth, there are several important reasons for this. One of the primary objectives is to prevent underage individuals from engaging in gambling activities. By requiring proof of identity, casinos can ensure that only eligible adults are allowed to participate.

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This concept is comparable to the practices employed by physical brick-and-mortar casinos. Here individuals without valid identification are denied entry at the door. In fact, some Gaming Authorities are intensifying their age verification measures even further. They expect casinos to verify the age of players prior to creating an account.

This verification process may involve utilizing specialized databases or requesting specific documents. An example of a regulatory body implementing these measures is the UK Gambling Commission (UKGC). Here at Gamingzion, we applaud all efforts to keep gambling away from minors.

Preventing Money Laundering

Governments and law enforcement agencies closely oversee online casinos, prompting reputable establishments to take extensive measures to maintain a trustworthy reputation. One crucial aspect involves preventing the laundering of illicit funds.

This is why online casinos request KYC verification documents from players. By doing so, they aim to thwart criminals and organized crime from utilizing anonymous accounts to launder money through online gambling activities. This proactive approach ensures that online casinos remain vigilant against such illicit practices.

Why Are Some Players Unhappy When Casinos Demand KYC?

It’s reasonable to acknowledge the existence of laws that regulate activities requiring identification. None of us would desire a world where there are no restrictions to certain locations, sensitive information, and specific privileges. Therefore, we do not oppose the concept of verification and identification as a whole. However, there are valid reasons to express reservations regarding the extensive identification documentation demanded by the UK Gambling Commission (UKGC) specifically in relation to casinos. Here are a few of these reasons:

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Not Everyone Has a Photo ID

Currently, around three million individuals in the UK lack photo identification documents. This accounts for roughly 8% of all adult residents. Therefore, when you visit an online casino and someone says that you cannot proceed without uploading a photo ID, it‘s not always a simple matter of obtaining your passport and uploading it.

To obtain a passport in the UK, individuals are required to have their photos and application form countersigned by someone working in a “verified profession.” However, the definition of a verified profession appears to vary depending on the source. While some may suggest that a doctor can easily sign the form, not all doctor’s offices are willing to verify passport forms.

Additionally, according to the law, the person who signs the form should personally know the applicant, but some individuals may not have anyone fitting that description who is also trusted to countersign. Consequently, not everyone can obtain a reliable photo ID when it is required.

Fear Of Data Breaches

Each year, website security measures become increasingly stringent, yet achieving absolute reliability at 100% may remain an elusive goal. There exist individuals whose daily endeavors revolve around seeking vulnerabilities in established security systems. 

At times, they even contrive them when they seem absent. It’s not uncommon, when keeping abreast of current events, to encounter news about data breaches. Events where websites housing substantial information fall victim to hacking. This inevitably results in the theft of a customer’s personal details. 

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By perusing numerous reviews and exploring UK casino websites, it becomes evident that betting sites generally employ robust safeguards. These are to ensure the security of your personal information. Nonetheless, it’s important to consider that the same level of protection is in use on government websites. Also major credit agencies, search engines, and social networks.

Surprisingly, many sites falling under these categories have experienced hacking incidents in the past five to ten years. Of course, there are potential consequences for a hacker gaining access to sensitive KYC identification documents. So it’s understandable if potential online casino players hesitate to share such information freely.

Privacy Of Your Personal Data

Your personal identifiable data is arguably your most private possession. Despite the internet era initially fostering a sense of openness in sharing personal information, now there are evident indications of a shifting mindset. Perhaps influenced by the aforementioned instances of data breaches, there’s a trend of growing concern. Even if only authorized individuals have access to one’s data, more and more people are beginning to feel uneasy about it.

If Your Data Falls Into The Wrong Hands

Sometimes our personal information is help to prompt access to appropriate medical care or secure housing. This is generally a justifiable reason for disclosing valuable personal data. However, in the context of playing live casino games like roulette, blackjack, and poker things may be different. After all, more information than necessary may be required.

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So it’s understandable that many individuals feel a heightened level of discomfort. You might want to consider that some people are unhappy with the whole idea of gambling. This includes all casinos, whether online or land-based. For example, they detest online poker sites in the UK. They might have an interest in using private data from gamblers’ KYC information to shame and stifle their playing. 

There’s a general idea about the importance of online casinos using common-sense measures to ensure that only authorized individuals can get onto their platforms. However, some sites like Bet365 Casino have successfully achieved this objective without requiring users to divulge highly personal information. Understandably, individuals often opt for gambling sites that respect their privacy. Ones that don’t impose invasive practices in order to grant access.

Stop Worrying About KYC And Start Playing

If you want to remain safe on the internet whilst gambling online, then you must choose a fully licensed casino. As part of their licensing agreement is to enforce KYC requirements, then you’ve no choice but to comply. So rather than be unhappy about the intrusive nature of governments, it might be better to simply concentrate on the games and enjoy yourself.

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