Artificial Intelligence (A.I.) is a branch in computer science which deals in building smart machines. Those machines have the ability to perform tasks that would require human intelligence. Although this science is still developing, it has revolutionized some industries already, and the gambling industry will be no exception. In this article, we list the ways A.I. develops gambling which makes it a better industry than it was ever before.
Utilizing Payers’ Data is a Big Way A.I. Develops Gambling
Artificial intelligence is rapidly infiltrating more industries as time progresses, and the gambling industry is no exception. Casinos are now using artificial intelligence algorithms to analyze players’ behavior and how to retain customers. Casinos have been developing strategies and techniques for decades to retain their customers. However, artificial intelligence will revolutionize those techniques.
A.I. will help casinos accurately predict the preferences of players and what makes them want to play more. It could even help them understand why others quit or change sites, so they act against that. In addition to understanding players’ behaviors, A.I will help casinos understand why some games are more popular than others. The attractive elements of the popular games could motivate casinos to invent new games with similar elements. Also, some casinos are currently using data to maximize their profits. A.I. is a relatively new scientific field and it is still in the development stage. Therefore, the scope of ways A.I. develops gambling is unlimited and casinos will have a powerful tool to optimize their businesses.
Computers are Better Players than Humans
Artificial intelligence will not only help casinos, it will certainly make humans better players. Several sports and games such as Chess and League of Legends, have been revolutionized by this new science. In those games, the A.I. machine proved to be much better players than humans. Analyzing how those machines choose to play those games help us obtain new ideas about the game. As a result, we understand those games on a deeper level making us better players in the process. Therefore, A.I. machines will certainly master the gambling games and help us play those games better.
In 2017, an experiment was made where an artificial intelligence machine played against four poker professional players. The competition was called Brains vs A.I and the participating players are Daniel McAulay, Jason Les, Dong Kim, and Jimmy Chou. After three weeks of play, the machine had the high stack with more than 1.5 million dollars in chips. This demonstrates the level difference in strategic reasoning between A.I. and humans.
Ways A.I Develops Gambling: Better Customer Service
In addition to helping humans understand the game better, A.I. machines could provide players with better service. In the future, artificial intelligence will replace customer service chatbots to provide the needed assistance. Unlike traditional chatbots, artificial intelligence is able to access the customer data and behavior when playing. This will facilitate the communication process and allows more relevant support to be delivered quicker. Data projections predict that artificial intelligence will replace chatbots by 80% by the end of 2020. This study includes the gambling sector. Therefore, you will definitely feel a higher level of customer service quality in online gambling sites. Let us wait and see how A.I. develops gambling sites and how customers are taken care of. Some of the online casino sites in the US provide excellent customer service. For instance, bet365 Casino has a massive number of gambling games that you could entertain yourself playing.
Playing any gambling game, whether online or in a traditional casino, is very safe from cheaters. Casinos have been developing strategies and techniques for decades to counter cheaters to attempt to trick the system. However, there are still some cases of cheating, especially in slot machines, that are still happening. In the future, anti-cheating could be on way A.I. develops gambling to make it free from cheaters. One big loophole in online gambling is that some players use calculators in poker and blackjack with no risk of getting caught. Therefore, A.I. machines could be the solution to counter those cheaters.
Although those machines could help improve the anti-cheating systems, some people in the industry are worried about its future. They fear players will start using them when gambling online to win money. It will certainly be difficult to catch an A.I. because they could be play like humans. What does the future hold? It will not be long before we find out.