Why A Land-Based Casino May Decline Payment

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Posted: September 11, 2023

Updated: September 11, 2023

You have to feel sorry for the poor old lady who thinks she's just won millions on the progressive slot machine, only to be told it was a mechanical malfunction. From the extreme emotional highs of winning a life-altering amount of cash, to the absolute lows of receiving nothing, the truth of the matter is that there are a number of valid reasons why a casino doesn't have to pay out your winnings.

You have to feel sorry for the poor old lady who thinks she’s just won millions on the progressive slot machine, only to be told it was a mechanical malfunction. From the extreme emotional highs of winning a life-altering amount of cash to the absolute lows of receiving nothing, the truth of the matter is that there are a number of valid reasons why a casino doesn’t have to pay out your winnings.

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Is it Possible That A Casino May Decline Payment?

Casinos operate within a complex framework of regulations established by both state and federal authorities. This makes them among the most tightly regulated businesses in the United States. Occasionally, when these extensive regulations are not fully complied with, a casino may decline payment or temporarily withhold payouts. In many instances, the casino may simply require additional information, such as a current identification document, to process your payment. Alternatively, your name might appear on a state watchlist of individuals who owe money to the government, leading the casino to either hold the funds or transfer them to the state until the matter is resolved.

Less often, disputes may come up regarding the legitimacy of winnings from slot machines or table games. These disputes are often resolved through mediation by the relevant state or tribal gaming commission. In some cases, the casino may be unable to make a payment if, for example, you are underage or have previously completed self-exclusion paperwork, which prohibits you from even entering the casino. In truth, being underage at any type of casino, land-based or online, like 22Bet Casino, comes with it’s own set of legal problems.

Valid Identification Requirements

To take part in gambling at a casino, you must meet the legal age requirement of the state in which you are playing. Just because you are of legal gambling age at home does not necessarily mean that the same age requirements apply at the casino you are currently visiting.

casino may decline payment
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For example, there was an incident in the late 1980s when a 19-year-old individual hit the Wheel of Fortune progressive jackpot at Caesar’s on the Las Vegas Strip. Instead of leaving with a million dollars, he left empty-handed. Despite the widespread negative publicity, including international coverage, the casino could not make the payout due to Nevada law.

Federal law mandates the presentation of a valid identification document for slot jackpots exceeding $1,200 and table game cash-outs exceeding $10,000. In fact, in most states, you are prohibited from even entering the casino floor without a valid identification document due to the casinos’ efforts to keep excluded individuals out.

The Casino May Decline Payment Without ID

If you have forgotten your identification at home or if your ID has expired, even if it’s just one minute past midnight on the expiration date, the casino may decline payment and will hold your winnings at the cashier’s cage until you can provide a valid identification document. This policy is not a matter of the casino not recognizing you but rather a strict adherence to the law. Regardless of how familiar you are with the casino, how frequently you visit, or how many previous hand payouts you’ve received, the casino cannot issue your payment without a valid, unexpired ID.

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The Self-Exclusion Program

The self-exclusion program represents a government-sponsored initiative aimed at addressing some of the challenges associated with legal casinos. It serves as a means for gamblers seeking assistance in refraining from casino gambling to voluntarily enroll in a list that restricts their access. The specific procedures and durations of self-exclusion vary from one state to another. Typically, participants can opt for temporary exclusions, such as one or five years, or they can request permanent exclusion, a step often taken as a last resort by individuals grappling with gambling issues. This approach encourages at-risk gamblers to seek help from casinos while carrying legal consequences for non-compliance.

In the event of a breach, individuals found inside a casino while on the exclusion list may face trespassing charges, and repeated violations could even lead to arrest. Furthermore, if a person on the exclusion list manages to win a jackpot, thecasino may decline payment, as the state is entitled to claim them.

Knowing Where A Casino May Decine Payment

A less apparent consequence is the potential exclusion from multiple casinos operated by large, multi-jurisdictional companies. If someone is on the exclusion list for an MGM property in Massachusetts, it is highly likely that they will also be barred from playing at an MGM property in Las Vegas.

casino may decline payment
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Often, this restriction may not become evident until the individual has a substantial taxable win, which could result in the casino withholding the payout. Casinos typically maintain records of exclusion list participants at all their affected properties, making it apparent if a person has been banned. If someone is on an exclusion list in one state and has doubts about their eligibility in another state, it’s advisable for them to contact the casino in question to clarify any concerns because the casino may decline payment.

The Perplexing Problem of Slot Machine Malfunctions

Occasionally, slot machines exhibit irregular behavior, displaying jackpots or an excessive number of credits that were not legitimately won. These reported wins often surpass the maximum prize designated for the specific slot machine. This phenomenon is commonly referred to within the slot gaming community as a “display error,” meaning that the machine erroneously conveys a winning outcome that did not occur in reality.

Over the years, a recurring example of such an error is the infamous $42,949,672.96 “win.” This anomaly arises from a line of code that has seemingly been reused in various machine types and, under certain conditions, triggers a “win” equivalent to 2 to the power of 32, which amounts to 42,949,672,296. It is worth noting that this error may manifest differently depending on the denomination of the machine being played.

The Casino May Decline Payment With A Mechanical Error

If you haven’t spotted any of the jackpot symbols or if your machine’s top jackpot display shows only a few thousand dollars while claiming you have suddenly won forty-two million credits, you should be prepared for the possibility that the casino may decline payment. Some older slot machines in casinos still utilize electro-mechanical reels. These reels physically spin, but a computer instructs them where to stop.

casino may decline payment
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Occasionally, as with most mechanical devices, they may malfunction. This can be due to wear and tear or even something as simple as a slot repair person reassembling the reels incorrectly. If your reels seem to have landed a jackpot, but your machine fails to register it (or vice versa), you should be ready for the likelihood that this could be a malfunction and the casino may decline payment.

While this situation is undoubtedly frustrating, courts across the country have consistently ruled that “malfunctions void all play.” So, despite considering legal action, it’s highly unlikely that you’ll recover your money. The Iowa Supreme Court has even determined that any amount displayed on the machine that was not paid out due to an error is considered a “gratuitous promise” and not a breach of contract. Unfortunately, this summarizes the prevailing legal stance on this matter.

Claiming Someone Else’s Winnings

Can someone else claim your winnings on your behalf? Sometimes, when individuals realize they’ve left their ID at home or suddenly remember outstanding child support payments after hitting a significant jackpot, they might be tempted to have someone else claim their winnings.

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However, according to online casino news in the UK, this is illegal and, in many states, a felony. While having your hard-earned jackpot garnished is unfortunate, it’s certainly not worth risking imprisonment. Casinos verify all jackpots over $1,200 through surveillance, so there is no chance of evading detection.

Conclusion – A Casino May Decline Payment?

In conclusion, casinos genuinely want to pay you, as they are legally obligated to do so, and it’s in their best interest to maintain a positive reputation. However, they strictly adhere to the law. Most of the reasons why a casino may decline payment can be easily avoided.

Ensure you have a valid ID proving you’re of legal gambling age, be aware of any existing garnishments or levies against you, and remember that if you’re on a self-exclusion list in one state, it may apply in other jurisdictions as well. It should be pointed out that all the best online casino sites in the UK, like 22Bet Casino, insist on players fulfilling KYC (Know Yor Customer) requirements. This involves uploading goverment-issued documents to the casino site in order to prove both your age and address.

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